Privacy Policy
Effective Date: 1st January 2025
1. Introduction
Welcome to Baboon Sugar (the "Website"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website and interact with us, particularly when placing orders via WhatsApp/Email.
2. Information We Collect
- Information You Provide Directly:
- When you place an order through WhatsApp/Email, we collect the information you provide, which may include your name, contact information (phone number, and potentially address if provided for delivery purposes).
- Any other information you choose to share with us via WhatsApp/Email.
- Automatically Collected Information:
- Google Analytics: We use Google Analytics to collect information about your interactions with our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand Website traffic and usage patterns.
3. How We Use Your Information
- To Process Orders: We use the information you provide via WhatsApp/Email to process and fulfill your orders, communicate with you about your order, and arrange for delivery.
- To Improve Our Website: We use Google Analytics data to analyze Website traffic and usage, improve our Website's functionality, and enhance user experience.
- Communication: We may use your contact information to respond to your inquiries.
4. Data Sharing and Disclosure
- Third-Party Service Providers:
- Google Analytics: We share data with Google Analytics for Website analytics.
- WhatsApp: Order information is shared with WhatsApp if this was the method of placing an order.
- If delivery is done by a courier, the delivery address and contact number will be shared with the courier company.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
If orders are placed through Whatsapp, the security of those messages are reliant on the security provided by Whatsapp.
6. International Data Transfers
While our Website is accessible globally, we primarily serve customers in South Africa. Google Analytics and Whatsapp may transfer data internationally.
7. Your Rights
- Access and Correction: You have the right to request access to and correction of your personal information.
- Data Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: